{"id":4029,"date":"2021-08-31T14:19:32","date_gmt":"2021-08-31T13:19:32","guid":{"rendered":"https:\/\/www.unitedwelsh.com\/?p=4029"},"modified":"2021-12-22T09:38:48","modified_gmt":"2021-12-22T09:38:48","slug":"ted-is-here","status":"publish","type":"post","link":"https:\/\/www.harmonihomes.com\/cy\/blog\/ted-is-here\/","title":{"rendered":"TED is here!"},"content":{"rendered":"<div style=\"width: 480px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4029-1\" width=\"480\" height=\"848\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"http:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/13\/2021\/08\/TED_Launch-TikTok.mp4?_=1\" \/><a href=\"http:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/13\/2021\/08\/TED_Launch-TikTok.mp4\">http:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/13\/2021\/08\/TED_Launch-TikTok.mp4<\/a><\/video><\/div>\n<h3><\/h3>\n<h3>We are delighted to launch our newly improved tenant app TED, a one-stop-shop for our tenants to manage their homes online.<\/h3>\n<p>In recent months, our teams have been busy behind the scenes improving the services we offer to our tenants online.<\/p>\n<p>The TED app gives tenants the information they need to manage their home anytime, anywhere. The app is available to download on your phone or tablet from the App Store and Google Play.<\/p>\n<p><strong>With TED, you can:<\/strong><\/p>\n<ul>\n<li>See your rent balance and statements<\/li>\n<li>Pay rent and setup a direct debit<\/li>\n<li>Report a repair and resolve fixes<\/li>\n<li>View your key tenancy documents<\/li>\n<li>Manage rent arrears with a payment plan<\/li>\n<li>Update your contact details<\/li>\n<li>Report anti-social behaviour<\/li>\n<li>Access money advice and jobs and training support<\/li>\n<\/ul>\n<p><strong>TED is easy to use, but if you do need help then we\u2019re here for you!<\/strong><\/p>\n<p>Visit\u00a0<a href=\"https:\/\/www.unitedwelsh.com\/ted-your-tenant-app\/\" target=\"_blank\" rel=\"noopener\">TED\u2019s page<\/a>\u00a0to watch short tutorials about using TED, with additional FAQs.<\/p>\n<p>The first time you use TED, you will need to register by entering your tenancy reference number, email address, password and a couple of other basic details.<\/p>\n<p>You can find your tenancy number on your rent statements.<\/p>\n<p><a href=\"https:\/\/apps.apple.com\/gb\/app\/united-welsh-ted-app\/id985534543\">Download on Apple<\/a><\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=panconnect.ssp.unitedwelsh&amp;hl=en&amp;gl=US\">Download on Android<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-4032\" src=\"http:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/13\/2021\/08\/UW-ted-logo-Colour-with-strapline-300x296.jpg\" alt=\"TED app logo with United Welsh logo\" width=\"300\" height=\"296\" srcset=\"https:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/14\/2021\/08\/UW-ted-logo-Colour-with-strapline-300x296.jpg 300w, https:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/14\/2021\/08\/UW-ted-logo-Colour-with-strapline-1024x1011.jpg 1024w, https:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/14\/2021\/08\/UW-ted-logo-Colour-with-strapline-768x758.jpg 768w, https:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/14\/2021\/08\/UW-ted-logo-Colour-with-strapline-1536x1516.jpg 1536w, https:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/14\/2021\/08\/UW-ted-logo-Colour-with-strapline.jpg 1639w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are delighted to launch our newly improved tenant app TED, a one-stop-shop for our tenants to manage their homes online. In recent months, our teams have been busy behind the scenes improving the services we offer to our tenants online. The TED app gives tenants the information they need to manage their home anytime, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,23],"tags":[],"class_list":["post-4029","post","type-post","status-publish","format-standard","hentry","category-digital","category-tenant-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TED is here! - Harmoni Homes CY<\/title>\n<meta name=\"description\" content=\"We are delighted to launch our newly improved tenant app TED, a one-stop-shop for our tenants to manage their homes online. In recent months, our teams have been busy behind the scenes improving the services we offer to our tenants online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.harmonihomes.com\/cy\/blog\/ted-is-here\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TED is here! - Harmoni Homes CY\" \/>\n<meta property=\"og:description\" content=\"We are delighted to launch our newly improved tenant app TED, a one-stop-shop for our tenants to manage their homes online. In recent months, our teams have been busy behind the scenes improving the services we offer to our tenants online.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.harmonihomes.com\/cy\/blog\/ted-is-here\/\" \/>\n<meta property=\"og:site_name\" content=\"Harmoni Homes CY\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-31T13:19:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-22T09:38:48+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.harmonihomes.com\/cy\/wp-content\/uploads\/sites\/13\/2021\/08\/UW-ted-logo-Colour-with-strapline-300x296.jpg\" \/>\n<meta name=\"author\" content=\"clairecanning\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"clairecanning\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/\"},\"author\":{\"name\":\"clairecanning\",\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/#\\\/schema\\\/person\\\/e4d6708b238f29efadf1ac227c4f4807\"},\"headline\":\"TED is here!\",\"datePublished\":\"2021-08-31T13:19:32+00:00\",\"dateModified\":\"2021-12-22T09:38:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/\"},\"wordCount\":218,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.harmonihomes.com\\\/cy\\\/wp-content\\\/uploads\\\/sites\\\/13\\\/2021\\\/08\\\/UW-ted-logo-Colour-with-strapline-300x296.jpg\",\"articleSection\":[\"Digital\",\"Tenant news\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/\",\"url\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/\",\"name\":\"TED is here! - Harmoni Homes CY\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/blog\\\/ted-is-here\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.harmonihomes.com\\\/cy\\\/wp-content\\\/uploads\\\/sites\\\/13\\\/2021\\\/08\\\/UW-ted-logo-Colour-with-strapline-300x296.jpg\",\"datePublished\":\"2021-08-31T13:19:32+00:00\",\"dateModified\":\"2021-12-22T09:38:48+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.harmonihomes.com\\\/cy\\\/#\\\/schema\\\/person\\\/e4d6708b238f29efadf1ac227c4f4807\"},\"description\":\"We are delighted to launch our newly improved tenant app TED, a one-stop-shop for our tenants to manage their homes online. 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