{"id":4777,"date":"2021-10-05T08:56:24","date_gmt":"2021-10-05T07:56:24","guid":{"rendered":"https:\/\/www.unitedwelsh.com\/?p=4777"},"modified":"2021-12-22T09:43:33","modified_gmt":"2021-12-22T09:43:33","slug":"collettes-story-black-history-month","status":"publish","type":"post","link":"https:\/\/www.harmonihomes.com\/cy\/blog\/collettes-story-black-history-month\/","title":{"rendered":"Collette’s story – Black History Month"},"content":{"rendered":"

\"Collette<\/h4>\n

This Black History Month, we are sharing stories of the great work done by our Black members of staff, celebrating how they make a positive difference in our communities every day.<\/strong><\/h4>\n

Collette Emanuel from Fairwater in Cardiff has worked for United Welsh for over 20 years.<\/strong><\/h4>\n

\u201cHi there, I am a Customer Engagement Coordinator specialising in Lettings, which means I allocate homes to people.<\/p>\n

\u201cI deal with all New Build allocations, so I have the pleasure of offering brand new homes to people but I also support the team with re-letting other United Welsh properties when I have availability.<\/p>\n

“I\u2019m a people person, so I love that I get to speak to people from all walks of life, with different life stories and experiences.\u00a0 I\u2019m amazed by how resilient people can be in adversity. Being able to offer support to people through the housing process and providing a home is rewarding, as well as offering all that comes with being housed by United Welsh.<\/p>\n

“I deal with the allocation process from start to finish, so this includes working with different local authorities as housing applicants are shortlisted and selected.<\/p>\n

“I make the initial contact with applicants and this is my favourite part of the role, as you get to chat with potential new tenants. \u00a0I also work closely with the Development team throughout the allocation process, feeding back information about the new homes to the new tenants. Once the properties are ready to let, I arrange all the tenancy paperwork and organise moving dates \u2013 the exciting part!<\/p>\n

“I have worked for United Welsh for so long that I can\u2019t even remember what I did before working here! I think I worked in Insurance.<\/p>\n

“It\u2019s lovely to think that I\u2019ve played an important role in helping people to move into their own homes, and I\u2019m part of the happy memories that come with that. Particularly as the role of a housing association is so important, with us providing affordable, secure homes for people in the most need.”<\/p><\/blockquote>\n

“I love being part of the new developments process as I get to see it progress from land to homes.\u00a0 It can be a rollercoaster of emotions when there are delays and there\u2019s nothing you can do about it, but when you get the confirmation that the keys are ready to give and people can move in, it\u2019s such a great feeling.<\/p>\n

“I also love my team. They are so supportive and we all bounce off each other. There is so much knowledge and everyone works really hard to get great outcomes.\u00a0 And then United Welsh \u2013 as an employer, you honestly couldn\u2019t get any better.\u00a0 I wouldn\u2019t want to work anywhere else. They are constantly evolving and moving with the times.\u00a0 They look after their staff and through the pandemic they have been amazing.<\/p>\n

“Working in housing, you really do feel like you\u2019re making a lasting difference to people\u2019s lives. I\u2019m proud of what I\u2019ve achieved over the years.”<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

This Black History Month, we are sharing stories of the great work done by our Black members of staff, celebrating how they make a positive difference in our communities every day. Collette Emanuel from Fairwater in Cardiff has worked for United Welsh for over 20 years. \u201cHi there, I am a Customer Engagement Coordinator specialising […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-4777","post","type-post","status-publish","format-standard","hentry","category-community-news"],"acf":[],"yoast_head":"\nCollette's story - Black History Month - Harmoni Homes CY<\/title>\n<meta name=\"description\" content=\"This Black History Month, we are sharing stories of the great work done by our Black members of staff, celebrating how they make a positive difference in our communities every day. 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